FAQs

Fine Art Prints

Frequently Asked Questions

Please allow for 2- 8 days before shipping for printing and packaging of artwork. All artworks are shipped with a premium carrier, carefully protected and insured. A tracking number will be provided to the buyer. 

The Monochrome Fine Art Prints are shipped by Artmajeur and the Color Fine Art Prints are shipped by Fine Art America. Most packages are delivered worldwide within 1 – 4 weeks. Due to Covid-19, delays are possible.

No returns are accepted for Limited Edition prints. Open edition monochrome prints can be returned within 14 days of receipt. The artwork must be returned in perfect conditions, in its original packaging to receive a full refund, (except shipping charges & customs taxes). Open edition color prints can be returned within 30 days in perfect condition and a full refund will be issued, except for taxes, custom fees and shipping costs.

The price does not include customs fees for international shipping. Most countries have no import tax for original artworks (or very limited custom fees around 5%). Customs fees (if any) are to be paid on arrival by the buyer.

All prints are made of archival materials that will last a lifetime. However, prints are very fragile and special care is needed. If you bought an unframed print, this should be taken directly to a framer, do NOT store it in a tube for long periods of time. Do NOT handle your unframed print yourself. If you have questions, please contact us.

All artworks selected in an exclusive limited edition collection has strict production limits of 25 total pieces. Once its production number is reached, the image will be retired and never sold again as a fine art print.

Limited edition prints include a trackable online Certificate of Authenticity. The work is numbered, signed and delivered with its unforgeable certificate of authenticity with online tracking.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you,  or  want more information contact Patras Photography.

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All images are copyrighted to Susanna Patras Photography. If you wish to use any images in your project/website/print please contact Patras Photography at [email protected] to discuss licensing options.

Limited Edition

fine art prints
  • New Collection

    Dancing Tulips

  • New Collection

    Dancing Tulips

  • New Collection

    Dancing Tulips

  • New Collection

    Dancing Tulips